Martin Wüthrich started at b+s in 1996 as a software development engineer. He knows Cisco's ICM/UCC inside and out and has built a close working relationship with Cisco's Customer Contact Business Unit. He holds a Degree of Engineering and Information Technology from Bern University of Applied Sciences.

Jürgen Schick joined Bucher + Suter in 2005. He previously worked for Cisco as an IP Contact Center Solutions Product Manager in EMEA. Prior to joining Cisco, Jürgen worked for Geotel, having helped pioneer the concept of virtual callcenter and IP contact center in Europe. Jürgen has over 10 years of experience in the telecommunications and call center industry. He holds an M.A. in Economics from the Johann Wolfgang University in Frankfurt

In 1996 Stefan Pfammatter joined Bucher + Suter as a development engineer. He has been in charge of the Development department since 2004 and in this capacity is responsible for the b+s products and development in cooperation with Cisco Systems.

Stefan Pfammatter holds a degree in Engineering and Information Technology from Bern University of Applied Sciences (Biel) and has completed specialized training in the fields of VoIP and Unified Communications.

Michael Roehr joined Bucher + Suter in 2007. He previously worked for Siemens where he was responsible for the Project and Proposal Competence Center as well as Access and Communication Services. Michael Roehr has 20 years of experience in project management and business management in the telecom industry, specializing in network and unified communications. He holds a degree in telecommunication engineering from Bochum University.

Dionys Henzen joined Bucher + Suter in 2003. His many years of experience as an entrepreneur were put to good use in setting up the customer support department, which was established in 2004. Innovative ideas, process controlled workflows and state-of-the-art technology integration enable b+s to offer TQMi-certified trilingual customer support 24/7, 365 days a year. Dionys Henzen holds a University of Applied Sciences degree in Computer Engineering & Telecommunications and has received extensive training in quality management, telephony, networks and contact center technology.

Michael S. Kulik joined Bucher + Suter as the Director Of Business Development in September, 2008. Prior to working for b+s, he was a Product Manager for seven years at Cisco Systems' Customer Contact Business Unit. Michael managed Cisco's Contact Center Enterprise and Intelligent Contact Manager solutions while also being closely involved in sales and partner activities. Before working for Cisco, he served as the Chief Network Engineer for customer contact at Fidelity Investments in Massachusetts. Michael's extensive experience in telephony systems and Cisco's contact center products is one of the reasons he is a key member of the Bucher + Suter team.