b+s to conduct technology and ROI workshop at IQPC 11th annual Call Center Week - June 2010

Collaboration with customers can mean many different things depending on your target market, your products, your business objective and the technologies utilized to achieve your goals.  Companies have no choice but to leverage technology in order to realize a customer service and sales strategy that can enable seamless interactions across modalities and offer simple portals for customers. The first step is knowing what those technologies are. The second step is building a strong business case to justify the investment in those technologies. At Call Center Week 2010, b+s software will educate attendees on best practices and share experiences that demonstrate how leading companies are leveraging the power of technology to streamline seamless interactions with customers.

b+s will conduct a 3 hour workshop on June 18, 2010 at Caesars Palace in Las Vegas as part of the Call Center Week conference.  

Join us in Las Vegas for this exciting event!
Download the event brochure and register for the event at the URL link below.