iPhone, CRM and other channels in a contact center

 

On June 10th 2010 Bucher + Suter will present CRM integration solutions and possibilities to handle multimedia in a modern contact center. Business cases of nGenera at Thomson-Reuters and of EUDATA at a large italian bank will allocate their succesful implementations of multichannel contact centers. As customary at b+s expert sessions, we will show contact center trends as well as live-demos. for example integration solutions on an iPhone.

To event details and registration.

We are looking forward to meeting you in Bern, Switzerland! 

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