Overview
Dear readers,
In 2011, b+s celebrated the 30th anniversary of its founding. Now we can look back at a very lively year with an exciting roadshow traveling through Bern, Zurich, Frankfurt, Dusseldorf, Munich, Hamburg, Paris, London, and Las Vegas. The experiences from this customer contact and interaction are beyond compare! It’s important to us to keep our finger on the market’s pulse – in order to optimize our products and services for you and to discover whether we are on the right track with our solutions.
We’ll stay on the ball and keep moving forward – so that you can score goals!
We work with dedication and enthusiasm to find innovative solutions in CRM integration, smartphone solutions, and social media integration. Please Read the interview with our b+s development director.
We hope you enjoy the second edition of our b+s newsletter and wish you a great start into 2012!
Topics
Multichannel-enable your Cisco Contact Center
Technology Trends: Interview with Bucher + Suter's Director of Engineering
Efficient Personnel Scheduling
