Bucher + Suter Training
Our certified trainers conduct in-depth training courses for administrators, supervisors and agents in both English and German.
Please email info(at)bucher-suter.com or call one of our sales specialists for pricing information or to discuss your training needs.
Click here for information on upcoming courses.
Teleopti CCC Training
Human resource planning within a contact center is complicated. The impact of virtual organizations, varied skills and media types, employee-friendly employment conditions and demand for high service goals makes an Administrator's job even more difficult.
The Teleopti Work Force Management tool, Teleopti CCC, provides contact center operators with unique and critical tools to assist them in reducing costs and improving efficiency.
Bucher + Suter offers training on Teleopti CCC for users & planners. Please see our brochure on the right.
