Bucher + Suter
Who We Are
Bucher + Suter is a global provider of contact center solutions and services with corporate offices located in Bern, Switzerland and Heppenheim, Germany. We have helped contact centers across a wide range of industries achieve their business goals in Europe, America and the Middle East.
We are a Value Added Reseller and Systems Integrator for Cisco Contact Centers. Our comprehensive contact center solutions go beyond the traditional voice based offerings to include email, chat and other forms of communication. We unify your contact center with an add-on suite of applications including multi channel agent desktops, universal queuing, multimedia communication adapters, unified reporting, and self service.
...We create intelligent contact centers.
Our Vision
Bucher + Suter is dedicated to providing exceptional solutions to make contact centers more efficient and effective. We are forward thinking and provide the newest and most innovative technologies for our customers. Our goal is to be the best Cisco Contact Center systems integrator in the world by providing practical solutions and pioneering new technology that helps our customers succeed.
Mission
Our number one priority is to create significant customer value and satisfaction by providing outstanding products and service. We work closely with a wide variety of partners and leading telephony integrators to design, implement, and maintain contact center systems worldwide. Bucher + Suter is committed to delivering the highest quality contact center services and solutions.
