b+s TAO Mobile
Take your customer service network beyond the contact center floor and prime your field agents with b+s TAO Mobile for Cisco Contact Center.
b+s TAO Mobile enables agents to handle calls on their mobile phone or tablet while accessing all your customer's information, empowering them to provide quality customer experiences, at home or on the road.
Your business applications and your contact center, integrated on your mobile
Unified mobile agent desktop for Cisco Contact Center
b+s TAO Mobile brings Cisco Contact Center functionality together with an almost limitless assortment of the most popular enterprise service applications, including the largest CRMs, into 1 handy, mobile agent desktop.
Boost Productivity with Easy-to-Use Features
Because seconds are dollars in the contact center world, operations that are performed thousands of times must be quick and easy to use. b+s TAO Mobile streamlines agent workflow to create faster customer service and serious savings.
Quickly Deployed and Fast to Market
A robust and lightweight solution that packs a punch, TAO Mobile is quick and easy to install, and with a number of industry-specific templated solutions available, you'll have your contact center agents, ready to reap the ROI rewards in a flash.