IT Support Engineer

Bensheim (Germany), commencing immediately

2019 Photo Session Bern (2)


You’ll work in a modern, challenging, and versatile IT infrastructure. In your new role as an IT Support Engineer, you’ll be responsible for the smooth running of the day-to-day IT business. You’ll support both local and cross-location systems. You will help to maintain virtualized architectures in Bucher + Suter’s own data center as well as with market-leading cloud providers. You’ll work in an international team and be responsible for IT at the Bensheim site. New technologies are a constant challenge for you and will offer you excellent opportunities for further development.

Main tasks

  • Support and maintenance of local IT infrastructure (network and data center)
  • Supporting project teams in customer projects
  • Support of client, server, network, and telecommunication systems
  • Configuration of user accounts, computers, and access rights in Microsoft Active Directory
  • Support and training of employees at the site
  • Creation and maintenance of IT documentation
  • Ensuring the implementation of the information security guidelines
  • Occasional travel between locations

Your profile

  • Completed IT training or studies, or comparable qualification
  • Several years of experience in IT engineering, networking, and cloud technologies
  • Hands-on experience in networking, storage, virtualization, VoIP, and directory services
  • Excellent German language skills, both spoken and written
  • Good command of written and spoken English
  • High level of personal responsibility and independence
  • Willingness to work in virtual teams
  • Customer- and solution-oriented mindset
  • Readiness to work outside office hours

What we offer

  • A broad spectrum of technical activities, each with the support of technical managers
  • Modern and international working environment in a company with healthy growth
  • A friendly atmosphere in a motivated team
  • Flexible working hours
  • Office work (local support) as well as some possibility for mobile working
  • Diverse development opportunities (technical training, various certifications) and career prospects in multiple areas of the company

Your qualifications

  • Experience with ticket systems
  • Deep knowledge of Microsoft and Apple operating systems
  • Experience in Microsoft Windows-based server environments
  • Network knowledge (ISDN, DHCP, IP, TCP/UDP, DNS)
  • Industry-standard certifications, such as Cisco (CCNA), Microsoft (MCP)
  • Completed training or certification on cloud solutions, such as AWS or Microsoft Azure

Please send your complete application documents by e-mail to Dionys Henzen (CIO):

We look forward to meeting you. 

*By submitting your application documents, you agree that Bucher + Suter AG may process your documents for the purpose of conducting the application process at its locations in Germany and Switzerland. Further data protection information can be found HERE