Salesforce DevOps Engineer

in Switzerland or Germany, commencing immediately or by arrangement

2019 Photo Session Bensheim (3)

Environment

Are you looking for a new professional challenge? Then this job could be just right for you! Bucher + Suter is the largest Cisco Contact Center Partner in Europe. With over 160 employees, we are positioned on a global scale. Our teams are diverse, quick-witted, and supporting. Our technically-sophisticated employees from different countries and cultures have been the main driver in the Bucher + Suter success story for over 40 years. 

We refine Cisco Contact Center software to ensure that our client’s customer service operations can scale at the highest possible quality and speed. One of our most important product lines is our CRM Connectors, which connect Cisco Contact Center with various CRMs and enterprise service applications. We work in close contact with our largest CRM partner Salesforce, which is precisely where you’ll come into play. 

Main Responsibilities

As a Salesforce DevOps Engineer, you will develop and optimize the integration between Salesforce and Cisco CCE - b+s Connects for Salesforce. You’ll be responsible for the development of new functionalities in our connector. But don’t worry! The rest of the product development team will be close by your side. 

Furthermore, the Deployment Team supports you with customer-specific modifications. You’ll love continually expanding your skills in Salesforce Beta and Pilot programs.

Your profile

  • At least 2 years of practical experience and comprehensive knowledge of Salesforce Service and Sales Clouds
  • Are you a Salesforce Certified Administrator or Certified Salesforce App Builder? Perfect!
  • A Salesforce Certified Service Cloud Consultant certification is an advantage
  • You have experience in agile DevOps teams
  • You are comfortable with running customer projects
  • Fluent English is required. Ideally, you speak some German too

What we offer

  • Highs, lows, tension, and joy! Whatever happens, Bucher + Suter is an exciting place to work that’ll keep you on your toes
  • We’re on the pulse of the digital revolution with a very modern working environment
  • You’ll have ample opportunities to propel your career with training, certifications, and technical courses
  • A fair salary with excellent benefits and an abundance of perks
  • Employee events at home and abroad
  • A friendly, collegial atmosphere and flexible working hours

Please send your complete application by e-mail to Christoph Blaser (Team Leader):

jobs@bucher-suter.com. If you have any questions, please call us on +41 31 517 52 00. We look forward to getting to know you!

*Your documents will be treated confidentially. By submitting your application documents, you agree that Bucher + Suter AG may process them to conduct the application process at its locations in Germany and Switzerland. Further information on data protection can be found HERE