Cisco Contact Center Solution Architect

in Bensheim (Germany) or Bern (Switzerland), commencing immediately


You will work in our delivery department, which plans and implements international Cisco Contact Center integration projects for customers. As a solution architect you will collect customer-specific requirements, document and define the target architecture and create the solution design. You will work together with many other teams. Your place of work will generally be in Bensheim/Bern; while you may occasionally be required to work on-site at the customer's premises.

Your profile

  • Completed training/studies in the field of telecommunications or ICT
  • In-depth technical understanding and several years of experience in the Cisco field (UCCE/CVP/VMWare/Network)
  • Proof of completed UCC projects in the role of solution architect
  • Very good knowledge of German and English, written and spoken
  • High level of personal responsibility and appropriate interaction with colleagues and customers
  • Desirable: know-how and experience in the field of UC / CUCM / VGW and Cisco CCNA certification or similar

What we offer

  • Coaching in the world of Cisco Contact Center
  • Varied tasks in an agile environment
  • Modern development tools and infrastructure
  • Friendly work climate & flat organizational structures
  • Fair wage policy and many employee perks
  • Very good social benefits
  • Flexible working hours
  • Employee events at home & abroad
  • Variety of personal development opportunities

Please send your complete application documents by e-mail to Jacques Fuhrer (Head of Delivery): For questions you can reach us via +49 6251 8622 500. Your application will be handled confidentially. We look forward meeting you.