Cisco Contact Center System Engineer

in Bensheim (Germany) or Bern (Switzerland), commencing immediately

2019 Photo Session Bensheim (11)


You will work in our delivery department, which plans and implements international Cisco Contact Center integration projects for customers. As a system engineer, you will install, configure, script, test and troubleshoot Cisco Contact Center. You will work in a project team together with support and development teams. Your place of work will generally be in Bensheim/Bern. Occasionally you may also be required to work at the customer's site.

Your profile

  • Completed training/studies in the field of telecommunications or ICT
  • Good knowledge of German and English, written and spoken
  • Independent, with an ability to work well in project teams
  • High level of personal responsibility with professional communication with colleagues and customers
  • Technical contact center know-how: Cisco UCC knowledge is advantageous
  • Desirable: Cisco CCNA certification or similar

What we offer

  • Coaching in the world of Cisco Contact Center
  • Varied tasks in an agile environment
  • Modern development tools and infrastructure
  • Friendly work climate & flat organizational structures
  • Fair wage policy and many employee perks
  • Very good social benefits
  • Flexible working hours
  • Employee events at home & abroad
  • Variety of personal development opportunities
2019 Photo Session Bern (4)

Please send your complete application documents by e-mail to Jacques Fuhrer (Head of Delivery): For questions you can reach us via +49 6251 8622 500. Your application will be handled confidentially. We look forward meeting you.