b+s Connects for Siebel
b+s Connects for Siebel
Make sure your technology solutions are keeping pace with the cutting edge in contact center customer service. Our simple, powerful, and transparent telephony integration makes a difference that today’s demanding customers will notice and appreciate.
Make sure your technology solutions are keeping pace with the cutting edge in contact center customer service. Our simple, powerful, and transparent telephony integration makes a difference that today’s demanding customers will notice and appreciate.
Delight Customers
Getting it right the first time is priceless. Because customers must come first, ensuring technology empowers business to be responsive to customers will mean so much to them in the long run.
Drive Efficiency
The customer is king. At the end of the day, though, you are running a business. Working fast, effective, and smart are key principles to follow when implementing new technology.
Provide Proactive Service
Being on time is being late. Today’s customers expect service before they need it. Crystal balls are hard to come by: make anticipating customer needs a priority by obtaining the right solutions.
What b+s Connects offers your business
What b+s Connects offers your business
CUSTOMER
Connect to their lifecycle
Customer service done right translates into satisfied and loyal customers
AGENT
Help them help you
Tools they need to provide a superior customer experience
SUPERVISOR
Remove the guesswork
Reports and data that facilitate optimization
Power Tools for Agents
Click-to-Dial
Account / Contact Pop-Up
Interaction Logging
Data Preview in Toolbar
Screen Transfer
