How-to Webinar Series

Webex

This year, we're offering partner and customer enablement sessions, to help technical users make the most of their b+s Connects implentation.

We demonstrate to you the most frequently requested technical tips, tricks, and techniques to make the most of your CTI setup.

The Autumn/Winter How-to Series will commence in Mid-September 2020. Watch this space for more information

Webinars

Date
Level Name
Episode
#1
(Resources available)
Beginner How to Connect Salesforce to your Cisco Contact Center (Voice Integration)
Episode
#2
(Resources available) Advanced How to Collect Salesforce Data from Cisco UCCX / IP and Cisco CVP
Episode
#3
(Resources available) Beginner How to Connect ServiceNow to your Cisco Contact Center (Voice Integration)
Episode
#4
(Resources available) Advanced How to Collect ServiceNow Data from Cisco UCCX / IP and Cisco CVP
Episode
#5
(Resources available) Beginner How to Connect Microsoft Dynamics to your Cisco Contact Center (Voice Integration)
Episode
#6
(Resources available) Advanced How to Collect Microsoft Dynamics Data from Cisco UCCX / IP and Cisco CVP

Register here for updates and invites!

Please note, that the final session of the Spring/Summer How-to Series took place on July 13, 2020.

Please indicate in the comments below, if you'd like the existing materials available for the current sessions, or if you'd like to sign up for the Autumn/Winter series (dates are TBC).

Choose your preferred webinars
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