How-to Webinar Series

Webex

Join us every month for a brand new training webinar, where we'll demonstrate to you the most frequently requested technical tips, tricks, and techniques to make the most of your CTI setup. We'll be running each webinar twice to cover as wide an audience as possible. Each of the sessions will take place at 07:00 CEST and 15:00 CEST.

Webinars

Date
Level Name
Episode
#1
(Resources available)
Beginner How to Connect Salesforce to your Cisco Contact Center (Voice Integration)
Episode
#2
(Resources available) Advanced How to Collect Salesforce Data from Cisco UCCX / IP and Cisco CVP
Episode
#3
(Resources available) Beginner How to Connect ServiceNow to your Cisco Contact Center (Voice Integration)
Episode
#4
(Resources available) Advanced How to Collect ServiceNow Data from Cisco UCCX / IP and Cisco CVP
Episode
#5
Mon, 15th June
Beginner How to Connect Microsoft Dynamics to your Cisco Contact Center (Voice Integration)
Episode
#6
Mon, 13th July
Advanced How to Collect Microsoft Dynamics Data from Cisco UCCX / IP and Cisco CVP

Register here for updates and invites!

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