How-to Webinar Series

Webex

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This year, we're offering partner and customer enablement sessions, to help technical users make the most of their b+s Connects implementation.

We'll demonstrate to you the most frequently requested technical tips, tricks, and techniques to make the most of your CTI setup.

The Autumn/Winter How-to Series will re-commence on Thursday, October 15, 2020.

Webinar Details

David Legrand will be running 2 sessions on each of the dates below, so you can pick a session that works for you:

Date
Level Name

Thursday,

Oct 15, 2020

(APAC: Oct 29)

Beginner How to Connect Salesforce to your Cisco Contact Center (Voice Integration)

Thursday, 

Nov 5, 2020

Advanced How to Collect Salesforce Data from Cisco UCCX / IP and Cisco CVP

Thursday, 

Dec 3, 2020

Beginner How to Connect ServiceNow to your Cisco Contact Center (Voice Integration)

Thursday, 

Jan 14, 2021

Advanced How to Collect ServiceNow Data from Cisco UCCX / IP and Cisco CVP

Thursday, 

Feb 4, 2021

Beginner How to Connect Microsoft Dynamics to your Cisco Contact Center (Voice Integration)

Thursday, 

Mar 4, 2021

Advanced How to Collect Microsoft Dynamics Data from Cisco UCCX / IP and Cisco CVP