Product Portfolio

CRM Connectors for Cisco Contact Center

 

TAO for Cisco Finesse

The new TAO for Cisco Finesse product line connects third-party applications to the Cisco Finesse agent desktop. Without having to leave Finesse, agents can focus on the customer and deliver them exceptional experiences.

 
Zeichenfläche 1 Kopie 44

Supervisor Desktops

Bucher + Suter has developed several applications to provide supervisors with the information and functionality they need to optimally manage their teams.

b+s Reports for CUIC

Supervisor Management Console (SMC)

b+s Wallboards

Zeichenfläche 1 Kopie 20

Agent Desktops

These powerful tools enable agents to deliver excellent customer experiences across all channels and touchpoints.

b+s TAO for Finesse

b+s Fusion for Finesse

 
 

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