With the right middleware solutions, employees can work quickly and effortlessly so they can free-up time to focus on the things that really matter: providing superior customer service.
CRM Connectors for Cisco Contact Center
TAO for Cisco Finesse
The new TAO for Cisco Finesse product line connects third-party applications to the Cisco Finesse agent desktop. Without having to leave Finesse, agents can focus on the customer and deliver them exceptional experiences.