Product Portfolio

With the right middleware solutions, employees can work quickly and effortlessly so they can free-up time to focus on the things that really matter: providing superior customer service.

CRM Connectors for Cisco Contact Center

 

TAO for Cisco Finesse

The new TAO for Cisco Finesse product line connects third-party applications to the Cisco Finesse agent desktop. Without having to leave Finesse, agents can focus on the customer and deliver them exceptional experiences.

 
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Supervisor Desktops

Bucher + Suter has developed several applications to provide supervisors with the information and functionality they need to optimally manage their teams.

b+s Reports for CUIC

Supervisor Management Console (SMC)

b+s Wallboards

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Agent Desktops

These powerful tools enable agents to deliver excellent customer experiences across all channels and touchpoints.

b+s TAO for Finesse

b+s Fusion for Finesse

 
 

Contact our Cisco Contact Center Integration Experts

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