24x7 Customer Service

Flag Switzerland

Switzerland (Main Hotline)

Phone : +41-31-917 52 52

Email : support@bucher-suter.ch

Flag Germany

Germany

Phone : +49-6252-674 444

Email : support@bucher-suter.de

Flag USA

United States

Phone : +1-800-917-9060

Email : support@bucher-suter.com

Customer Service is our Top Priority

Contact Centers are mission critical to the continuous success of a business. Our goal is to help our clients maintain system uptime and provide seamless consistent service to their customers.

Our Customer Services representatives are available to our global customer base 24x7 to meet this goal. 

Our support team focusing on:

  • Troubleshooting and System Maintenance
  • Change Request Services and Preventive Maintenance
  • Guaranteed Service Level Agreements

Login to the b+s Ticket Tool

Access to the b+s ticket tool is available to customers with an active maintenance agreement. Through this customer interface you have access to hundreds of FAQ articles related to products from b+s, Cisco and other vendors.

 

Don’t have an active maintenance agreement?

Please don’t hesitate to get in touch.