24x7 Customer Service

Flag Switzerland

Switzerland (Main Hotline)

Phone: +41 31 917 52 52
Email: support@bucher-suter.ch

Flag Germany


Phone: +49 6251 8622 555
Email: support@bucher-suter.de

Flag USA

United States

Phone: +1 800 917 9060
Email: support@bucher-suter.com

Customer Service is our Top Priority

Contact Centers are mission critical to the continuous success of a business. Our goal is to help our clients maintain system uptime and provide seamless consistent service to their customers.

Our Customer Services representatives are available to our global customer base 24x7 to meet this goal. 

Our team works in an ISO 9001:2015 support model, focusing on:

  • Troubleshooting and System Maintenance
  • Change Request Services and Preventive Maintenance
  • Guaranteed Service Level Agreements

Login to the b+s Ticket Tool

Customers with an active maintenance agreement have access to the b+s ticket tool and the FAQ database related to products from b+s, Cisco and other vendors.

Please don’t hesitate to get in touch with us.