Project Business

A Leading Advanced Technology Partner

As a system integrator for Cisco Contact Center & Unified Communications solutions, Bucher + Suter understands the importance of tracking customer journey, and is ready to help your business implement state-of-the-art solutions to meet customer service goals. Design your business architecture the right way, right away, and begin building customer loyalty & expanding your business today.

First impressions have a serious impact on company image, customer buying decisions, and overall customer satisfaction. Make sure your business puts the right foot forward the first time, and every time by creating fast, effective contact centers that ensure customers receive the best possible service.

As a system integrator for Cisco Contact Center & Unified Communications solutions, Bucher + Suter understands the importance of tracking customer journey, and is ready to help your business implement state-of-the-art solutions to meet customer service goals. Design your business architecture the right way, right away, and begin building customer loyalty & expanding your business today.

After evaluating workflow, infrastructure, and business needs, our engineers design optimal technology solutions, tailored to specific customer goals. This ensures IT architecture optimizes company-wide resource management by getting the design right the first time.

Our delivery team specializes in Cisco Unified Contact Center solutions, as well as market-leading third-party solutions. Installations and upgrades are implemented and configured quickly by expert engineers, all according to Cisco's rigorous guidelines.

Our standard project documents include:

Functional Specification & Acceptance Document
Low-Level Design Document
Maintenance and Disaster Recovery Manual
Operations Manual
Audit / System Health Check
Reporting specifications

Comprehensive and responsive, our 24x7 suppor t is world-renowned for ensuring the best possible customer outcomes. Make sure your business receives the highest quality customer service so that your IT professionals can focus on new, business-building challenges rather than on putting out old fires.

Featured Customers

Velux

Post Finance

Hilti

CSS Assurance

Innogy

Coop

Styria

BKB

LUKB

TKB

Groupe Mutuel

Credit Agricole - SILCA

In Velux, we try to work with the best partners. With Bucher + Suter we have found the perfect match for our Cisco Contact Center. With the ability to always put the customer in the front and make sure to understand their needs, Bucher + Suter always delivers professional and strong solutions.

Gert Thrane Christensen, Group IT Governance, Velux

100% Cisco Focused Integrator

Dedicated to Cisco and recognized as one of their most trusted systems integrators.

60+ Certified Engineers

We are Cisco and contact center gurus. We do magic when it comes to complex tech.

20+ Awards

Continually recognized as providing the highest quality products & service excellence.

Swiss Precision

You know what they say about Swiss clocks? Well, the same applies to our technology solutions.

World-Class Service

We prioritize, and take pride in, providing world-renowned, around the clock service.

Strong Partner Network

Industry leaders since 1981, b+s has many affiliate partners that provide you a competitive advantage.