Salesforce releases Agentforce for autonomous AI bots. Here’s what you need to know.
Salesforce recently announced the release of Agentforce, a customizable, generative AI agent builder Despite all its fanfare, the release left many contact…
Industry-leading Webex and Cisco Contact Center solutions and seamless integrations
to top enterprise apps like Salesforce, Microsoft Dynamics, and ServiceNow.
Bridging the gap between Cisco Contact Center and your business critical applications, b+s Connects, our award-winning flagship product line of CRM and enterprise application connectors, gives contact center agents everything they need to deliver on your customer service promise.
Enterprise Application and CRM IntegrationWe offer the entire spectrum of Cisco Contact Center and Webex solutions, including cloud, on-premise, and hybrid deployments. We have the expertise and flexibility to find a solution that fits your business needs.
Webex Contact Center
offices in the USA,
Switzerland, and Germany
customers in over 60
countries
contact center agents
working with our solutions
the most popular CRM
applications on the market
Connect your Webex or Cisco Contact Center with Microsoft Dynamics.
More efficient agent workflows with SAP and C4C integration for Cisco Contact Center.
Optimize your agents by bringing Cisco Contact Center features into Oracle Service Cloud or Siebel.
Connecting Cisco Contact Center to ServiceNow for a single agent desktop.
Provide Cisco Contact Center functionality inside the CRM with b+s Connects.
AI-assisted agents working from inside the Salesforce UI with b+s Connects.
Leverage the power of Bucher + Suter’s on-premise contact center solutions and elevate your CX.
Private cloud for health, finance, government and education.
Time-saving through GDPR compliant, automation!
Provide transparency and improve the availability of your employees.
Empower supervisors to effortlessly optimize the contact center!
Health insurance companies, digitalize your communications!
Salesforce recently announced the release of Agentforce, a customizable, generative AI agent builder Despite all its fanfare, the release left many contact…
This post is for contact center professionals looking to implement Salesforce Service Cloud Voice (SCV) and Cisco Webex Contact Center Learn how the new b+s…
Bucher + Suter Inc
4600 S Syracuse St, 9th Floor Denver, CO 80237
Bucher + Suter AG
Lindenpark, Lindenhofstrasse 1 CH-3048 Worblaufen / Bern
Bucher & Suter AG
Stubenwald-Allee 19
D-64625 Bensheim