Getting it right the first time is priceless. Because customers must come first, ensuring technology empowers business to be responsive to customers will mean so much to them in the long run.
b+s Connects for ServiceNow ®
ServiceNow Integration for Cisco Contact Center
b+s Connects for ServiceNow is an instantly ready, out-of-the-box integration for Cisco Contact Center providing agents with nothing less than x-ray vision when it comes to enhancing satisfaction by identifying and solving customer issues effectively.
Unique in the industry, this NO HARDWARE solution utilizes proprietary Cisco APIs to set the platinum standard in plug-and-play gadgets. With a download and a few simple clicks, b+s Connects for ServiceNow® provides agents with native interface tools that will redefine proactive service.
The customer is king. At the end of the day, though, you are running a business. Working fast, effective, and smart are key principles to follow when implementing new technology.
Provide Proactive Service
Being on time is being late. Today’s customers expect service before they need it. Crystal balls are hard to come by: make anticipating customer needs a priority by obtaining the right solutions.
It's All About the Experience
Data Preview in Gadget
What b+s Connects can offer your business
Help them help you
Tools they need to provide a superior customer experience
Remove the guesswork
Reports and data that facilitate optimization
Streamline their decision making
Easy-to-implement software, freeing IT to innovate rather than just support
Get a sense of what our ServiceNow connector can do for YOU!
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