Going the extra mile
At Bucher + Suter, we recognize the importance of going above and beyond for the customer. The data-driven evolution of contact center customer experiences, and a constant desire to improve are values that we live and preach.

At Bucher + Suter, we recognize the importance of going above and beyond for the customer. The data-driven evolution of contact center customer experiences, and a constant desire to improve are values that we live and preach.
Our company is built on the shoulders of our passionate employees. When you choose to work for Bucher + Suter, you can rest assured, that you will receive all the backing you need to achieve your professional goals.
Read moreIndividual and integration solutions in the field of service oriented architectures (SOA).
Business Process Management & Unified Communication Solutions.
Software for IT, telecommunication and industrial applications.
Noser Bulgaria high quality nearshoring services for the Noser Group.
Competence center for hands-on vocational training in technology related fields.
Projects and solutions in the field of media.
CEO
CEO
Martin Wüthrich started at Bucher + Suter in 1996 as a software development engineer. He knows Cisco’s ICM/UCC inside-out and has built a close working relationship with Cisco’s Customer Contact Business Unit. He holds a Degree in Engineering and Information Technology from the Bern University of Applied Sciences.CSO
CSO
Jürgen Schick joined Bucher + Suter in 2005. Previously, he worked for Cisco as an IP Contact Center Solutions Product Manager in EMEA. Prior to joining Cisco, Jürgen also worked for Geotel, where he helped pioneer the concept of virtual call centers, and IP contact centers in Europe. Jürgen has over 20 years of experience in the telecommunications and call center industry. He holds an M.A. in Economics from the Johann Wolfgang Goethe-University in Frankfurt.CTO
CTO
Stefan Pfammatter joined Bucher + Suter in 1996 as a software development engineer. He has been in charge of b+s product development since 2004 and works closely with Cisco Systems to ensure roadmap and strategy alignment. Stefan Pfammatter holds a degree in Engineering and Information Technology from Bern University of Applied Sciences and has completed specialized training in the fields of VoIP and Unified Communications.CIO
CIO
Dionys Henzen joined Bucher + Suter in 2003. His many years of experience as an entrepreneur were put to good use in setting up the customer support department, which was established in 2004. Innovative ideas, process controlled workflows, and state-of-the-art technology integration enable b+s to offer TQMi-certified trilingual customer support 24/7, 365 days a year. Dionys Henzen holds a University of Applied Sciences degree in Computer Engineering & Telecommunications and has in-depth knowledge in quality management, telephony, networks, and contact center technology.CRO
CRO
Michael S. Kulik joined Bucher + Suter in 2008 as the Director of Business Development. Before working for b+s, he was a Product Manager for seven years in Cisco Systems’ Customer Contact Business Unit. Michael managed Cisco’s Contact Center Enterprise and Intelligent Contact Manager solutions while also being closely involved in sales and partner activities. Before working for Cisco, he served as the Chief Network Engineer for customer contact at Fidelity Investments in Massachusetts. Michael’s extensive experience in telephony systems and Cisco’s contact center products is one of the reasons he is a key member of the Bucher + Suter team.Lindenpark, Lindenhofstrasse 1 CH-3048 Worblaufen / Bern
info@bucher-suter.chStubenwald-Allee 19
D-64625 Bensheim
4600 S Syracuse St, 9th Floor Denver, CO 80237
info@bucher-suter.com