Introducing...
b+s TAO for Cisco Finesse
New service application integrations for the Finesse agent desktop
Connecting Cisco customers to CRM
solutions for over a decade
Connecting Cisco customers to CRM
solutions for over a decade
Connecting Cisco customers to CRM solutions for
over a decade
We develop, create, and implement exceptional products for Cisco Contact Center and Unified Communication environments across the world. Our products blend CTI & CRM functionality into a perfectly seamless user experience so that businesses can focus on what really matters: creating the kind of high-touch, effortless customer journeys that build loyalty and ensure sales.
Our CRM Integrations for Cisco Collaboration
Salesforce Integration
MS Dynamics Integration
Oracle Service Cloud Integration
SAP Integration
Siebel Integration
ServiceNow Integration
Cisco Finesse Integration
The Bucher + Suter Advantage
35 Years of Industry Wisdom
Building industry knowledge literally since floppy disks and the personal computer. Today, our work is a standard of industry excellence.
Designed for & Endorsed by Cisco
Our motto: do one thing, and do it right. We create products specifically for, and endorsed by Cisco. This translates into superior stability, quality, and support.
World-renowned Swiss Service
Providing award-winning, around-the-clock service is a point of national pride. It’s in our blood. We simply refuse to accept anything less. Why should you?
Single Vendor Strategy
Hyper-specialization is the cornerstone of quality. One suite of products, one relationship, one goal: provide the best contact center and collaboration software for Cisco, and Cisco alone.
Highest Quality Professionals
Over 140 of the most qualified professionals in the industry means that the depth of knowledge we bring to our product development and implementations are second to none.
Strong Partner Network
The foundations of business are strong, long lasting partnerships. Trust is hard to build, but that’s what we’ve done. These relationships define how we work and are the basis for our success.
Customer Highlights
Blog
NovelVox Partnership
Bucher + Suter is joining forces with NovelVox to offer a new line of Finesse-based Contact Center integrations08/21/2019 | 3 minDeveloping a product pipeline for Salesforce
Trent Cook explains how he helps translate customer needs into awesome 3rd party Salesforce products08/16/2019 | 10 MinTelecom Reseller Podcast
Bucher + Suter CPO Mike Kulik sat down with Telecom Reseller's Doug Green to discuss some of our latest developments07/19/2019| 3 minROI on Contact Center Solutions
There is a lot to understand when it comes to deciding how to implement a customer care technology strategy.07/05/2019| 10 min
Events
Now At Work 2019
ServiceNow is here, ready to provide service, now. Join us at the Now at Work Event in London.Oct. 16-17, 2019APJC Contact Center Symposium 2019
As gold event sponsors, we are bringing our A-game with an array of new products, plans, and information.Nov. 12-13, 2019Dreamforce 2019
We want to make sure we're in lock step with the CRM giant.Nov. 19 - 22, 2019Cisco Live Barcelona
Can you imagine a future where interacting with technology has become effortless?Jan 27 - 31, 2020
