Cisco Contact Center
Because great companies deserve exceptional customer service
Easy and Light CRM Connectors for Cisco Contact Center
We develop, create, and implement exceptional products for Cisco Contact Center and Unified Communication environments across the world. Our products blend CTI & CRM functionality into a perfectly seamless user experience so that businesses can focus on what really matters: creating the kind of high-touch, effortless customer journeys that build loyalty and ensure sales.
CRM Integrations for Cisco CC Portfolio
Salesforce Integration
MS Dynamics Integration
Oracle SC Integration
SAP Integration
Siebel Integration
ServiceNow Integration
Zendesk Integration
Cisco Finesse Integration
Why Bucher + Suter?
Decades of Industry Wisdom
Building industry knowledge literally since floppy disks and the personal computer. Today, our work is a standard of industry excellence.
100% Cisco Focus
Our motto: do one thing, and do it right. We create products specifically for, and endorsed by Cisco. This translates into superior stability, quality, and support.
World-renowned Swiss Service
Providing award-winning, around-the-clock service is a point of national pride. It’s in our blood. We simply refuse to accept anything less. Why should you?
Single Vendor Strategy
Hyper-specialization is the cornerstone of quality. One suite of products, one relationship, one goal: provide the best contact center and collaboration software for Cisco, and Cisco alone.
120+ Contact Center Experts
Over 140 of the most qualified professionals in the industry means that the depth of knowledge we bring to our product development and implementations are second to none.
Strong Partner Network
The foundations of business are strong, long lasting partnerships. Trust is hard to build, but that’s what we’ve done. These relationships define how we work and are the basis for our success.
Customers
Blog
Interview - 20 years Cisco
In this interview Martin Wüthrich talks about the BKW project, which was launched exactly 20 years ago.10/21/2020 | 10 minCovid-19 Statement
Health and safety is our top priority03/13/2020 | 2 minInterview - The future is in the cloud
Bucher + Suter is a classic system integrator on the international scene, as CSO Jürgen Schick explains.03/06/2020 | 5 minAgent Desktop Service Strategy
It pays off to provide intensive customer care through a personal contact person.03/05/2020 | 5 min
Events
How-to Webinar Series
Join the web-based technical training seriesRecommencing: Oct. 15, 2020Customer Digital Experience Day Germany
Experience the combined power of Cisco and Google AI live in action.Nov. 19, 2020Strategie-Clients-Paris
HUMAN & DIGITAL: HYBRIDIZE YOUR RELATIONSHIP IN PARIS!April 7-9, 2021
