Blogs
Diverse News
Here you will find interesting news about Bucher + Suter.2020 | 2 minInterview - 20 years Cisco
In this interview Martin Wüthrich talks about the BKW project, which was launched exactly 20 years ago.10/21/2020 | 10 minCovid-19 Statement
Health and safety is our top priority03/13/2020 | 2 minInterview - The future is in the cloud
Bucher + Suter is a classic system integrator on the international scene, as CSO Jürgen Schick explains.03/06/2020 | 5 minAgent Desktop Service Strategy
It pays off to provide intensive customer care through a personal contact person.03/05/2020 | 5 minAwards
A selection of our most recent industry awards.2020 | 5 minWhy integrate CTI with your CRM?
There are four answers to this question, each of them important.05/20/2019 | 5 minCisco Google Cloud Challenge Winner
A hybrid chat solution that leverages the Cisco Cloud and Google Cloud platforms to powerful effect.12/20/2018 | 10 minSalesforce Omni-Channel Federation
You hear the term all the time. But how is Omni-channel really significant contact center perfomance?12/01/2018 | 8 minDo Cloud Services Reduce Operational Costs
What needs to be considered to ensure that migration to the cloud really achieves the expected goals?10/17/2018 | 5 minDifferences: Federated Routing and UQ
Know your options and make an informed decision about the technology solution right for your business!08/30/2018 | 5 minThe Cloud Pioneer - An Interview
Mr. Schenkel, you have done pioneering work for Swiss banking with the Cloud Contact Center. How did this happen?10/16/2017 | 8 minCustom Toolbars For Any Occasion
Customizable toolbars can optimize contact center performance: find out how.10/15/2017 | 5 min
Upcoming Events
How-to Webinar Series
Join the web-based technical training seriesRecommencing: Oct. 15, 2020Strategie-Clients-Paris
HUMAN & DIGITAL: HYBRIDIZE YOUR RELATIONSHIP IN PARIS!June 22-24, 2021
Follow-Up Events - Recordings and Slides
WebexOne
Bucher + Suter will be platinum sponsors at this year's WebexOne: the premier digital collaboration and contact center conference.December 8 - 9, 2020Customer Digital Experience Day Germany
Experience the combined power of Cisco and Google AI live in action.Nov. 19, 2020Follow-Up: CDX Day Switzerland
The focus is on the personal experience.Sept. 9, 2020Follow-Up: CDX Day Online
Experience the extensive integrations for Cisco Contact Center.Recording & SlidesFollow-Up: Webinar Series Spring 2020
Webinars On-Demand. Get recordings and presentations right here.Recordings & Slidesb+s Connects for Microsoft Dynamics Webinar
Discover b+s Connects for Microsoft Dynamics!August 27, 2020b+s Connects for Epic Webinar
Learn all about the brand-new b+s Connects for EpicJuly 23, 2020b+s Connects for ServiceNow Webinar
Learn all about b+s Connects for ServiceNow, and its latest features.June 25, 2020Cisco Live US
Full-scale digital event, enabling remote participation from anywhere.June 16-17, 2020Cisco Contact Center Webinars in Europe ATP
Join the Cisco Contact Center Update Webinars.Spring 2020CCW 2020 PLAN B Webinars
PLAN B Webinars: Flexible operating models of the Cisco Contact CenterMarch 3-4, 2020Cisco Live Barcelona
Can you imagine a future where interacting with technology has become effortless?Jan 27 - 31, 2020ServiceNow Sales KickOff
Join us at the ServiceNow Sales KickOff in Las Vegas.Jan 21-24, 2020Dreamforce 2019
We want to make sure we're in lock step with the CRM giant.Nov. 19 - 22, 2019Now At Work 2019
ServiceNow is here, ready to provide service, now. Join us at the Now at Work Event in London.Oct. 16-17, 2019Cisco Contact Center Summit USA
Bucher + Suter is fired up for the Cisco Contact Center Summit!Sept. 17-19, 2019