June 9 – 12, 2025
Caesars Forum, Las Vegas
In a world where customer expectations evolve by the minute, staying ahead of the curve isn’t optional, it’s essential. That’s why we’re heading to Customer Contact Week (CCW) Las Vegas.
From June 9 – 12, 2025, the iconic Caesars Forum will transform into the epicenter of CX innovation. With more than 5,000 attendees, 200+ solution providers, and 4 full days of content, CCW Las Vegas is where some of the brightest minds in customer service, technology, and operations come together to shape what’s next.
Whether you’re looking to:
- Rethink your customer journey strategy
- Explore the potential of AI and automation
- Empower your agents with better tools and training
- Or simply discover how leading brands are driving CX success at scale
…this event promises insights, inspiration, and meaningful connections.

CCW is where our mission comes to life
We’ll be there to share how our solutions including b+s Elevate and b+s Connects. Help organizations modernize their contact centers and embrace the next generation of CX:
- Unified agent experiences inside Salesforce
- Intelligent voice automation, routing, and reporting
- Webex Contact Center + Service Cloud Voice integrations
- Scalable, secure, cloud-first platforms

Let’s connect in Las Vegas
Whether you’re just starting your cloud migration or looking to get more from your Salesforce investment, we’d love to chat. Stop by our booth to see how Bucher + Suter is helping contact centers work smarter.