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News & Events

• 40 Year Anniversary
• 5 Common Customer Contact Center Frustrations
• Agent Desktop Service Strategy
• Awards
• b+s Connects for Dynamics 5.6
• b+s Connects for Microsoft Dynamics 5.7
• b+s Connects for Microsoft Dynamics 5.8
• b+s Connects for Microsoft Dynamics Webinar
• b+s Connects for Salesforce 5.3
• b+s Connects for Salesforce 5.4
• b+s Connects for Service Cloud Voice Press Release
• b+s Connects for ServiceNow – Version 3.5
• b+s Connects for ServiceNow 3.7
• b+s Connects for ServiceNow Webinar
• Best Conversational Analytics: Interview with Cognigy
• Call Center Technology: The Need And Trends That A Business Leader Must Know
• CCW 2020 – Participation Cancelled
• CCW 2021
• Cisco Contact Center, show us what you got!
• Cisco Google Cloud Challenge Winner
• Cisco Live US 2020
• Covid-19 Statement
• Custom Toolbars For Any Occasion
• Customer Digital Experience Day Germany
• Customer Experience
• Differences: Federated Routing and UQ
• Diverse News
• Do Cloud Services Reduce Operational Costs
• Dreamforce 2019
• Dreamforce 2021
• Follow-Up: CDX Day Online
• Follow-Up: CDX Day Switzerland
• Follow-Up: Webinar Series Spring 2020
• Interview – 20 years Cisco
• Interview – The future is in the cloud
• Join us at Cisco Live in Barcelona, Spain
• Make the Most of the Virtual Cisco Live 2021
• Now at Work 2019 – ServiceNow
• Optimized Customer Experiences with Dynamics 365 Customer Service
• Salesforce Omni-Channel Federation
• Salesforce Service Cloud Voice Interview
• Service Cloud Voice Announcement
• ServiceNow Sales KickOff 2020
• Strategie-Clients-Paris
• The Cloud Pioneer – An Interview
• The foundations of intelligent contact centers
• TrialCard Case Study
• Update: Bucher + Suter Statement on Log4j Vulnerability
• WebexOne 2020
• Webinar: the future of CX-focused contact centers
• Why CTI matters
• Why integrate CTI with your CRM?
• Your opinion counts!