Why the World’s Top Enterprises Invest in an Omnichannel Contact Center
Enterprise contact center operations are big But the moments that matter to customers are comparatively small Ed in Fulham has no idea what “omnichannel…

Enterprise contact center operations are big But the moments that matter to customers are comparatively small Ed in Fulham has no idea what “omnichannel…
One has to admire the resilience of the contact center model Despite near constant change and disruption, customer service leaders continue to adapt and evolve…
February 28 to March 2, 2023 | Estrel Convention Center, Berlin You know how it is at trade shows: “Visit us at this year’s CCW between 02/28/23 -…
DÜSSELDORF, Nov 25, 2022 – Cognigy, the market leader in Conversational AI, has won the CCV Quality Award 2022 in the “IT Innovation” category The award is…
At Bucher + Suter, we actively promote the breaking down of walls and the development of transparency within our teams But can constructing walls actually help…
The satisfaction and happiness of your customers are a direct indicator of the health of your business, and if you’re Bucher + Suter customer, in many ways,…
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