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Bucher + Suter at the CCW 2024

Bucher + Suter at the CCW 2024

AI, voice and data in the service center from a single source – secure and easily scalable! Visit the leading contact center specialist Bucher + Suter at the…

Bucher + Suter at the CCW 2024
AI in customer service webinar February 14, 2024

AI in customer service webinar February 14, 2024

Let AI Voice Agents Take the Lead! Say goodbye to waiting on hold—welcome to the era of 24/7 support! Thanks to huge advances in Conversational…

AI in customer service webinar February 14, 2024
Conversational AI Webinar January 18, 2024

Conversational AI Webinar January 18, 2024

Beyond the chatbot: shaping the future of customer service with conversational AI In this webinar, we go beyond conventional chatbot applications and explore…

Conversational AI Webinar January 18, 2024
AI-Powered Agent Assistance: In-Context and In the Flow

AI-Powered Agent Assistance: In-Context and In the Flow

Not long ago, the remarkable explosion in AI use cases had many customer support agents looking over their shoulders Many in the contact center wondered when,…

AI-Powered Agent Assistance: In-Context and In the Flow
CDX Day 2024 | Bern

CDX Day 2024 | Bern

Takeaway: The success factors of cloud contact center projects Key information   January 24, 2024 | 12:00 pm – 5:30 pm   At our Office, Lindenpark,…

CDX Day 2024 | Bern
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