The CDX Day 2026 at the Bucher + Suter office in Bensheim once again brings together current topics, practical insights, and inspiring voices from customers and partners.
On the agenda:
- First-hand impulses on trends and developments around CDX and contact center solutions.
- Experience reports from users, partners, and experts.
- Networking in a relaxed atmosphere, including catering with a traditional raclette this year.
Thursday, January 22, 2026
Bucher + Suter Office, Bensheim (DE)
1 PM–6.30 PM | Arrival from 12 PM
For whom? Customers, partners, and anyone interested – join us as we highlight trends, discuss challenges, and make innovations tangible.
Agenda
|
12 PM |
Doors and welcome |
|
1 PM |
Bucher + Suter Update |
|
1.20 PM |
Digitization complete. Time for reflection… |
|
1.40 PM |
The customer’s voice: Experiences with AI |
|
2 PM |
360° Conversational-AI Advisory |
|
2.45 PM |
Summary |
|
3 PM |
Break |
|
3.15 PM |
Breakouts
|
|
4.30 PM |
Raclette, bar, music, table soccer |
