Customer Service at Your Disposal

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Phone: +41 31 917 52 52

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Phone: +49 6251 8622 555

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United States

Phone: +1 800 917 9060

b+s Hub: The Bucher + Suter customer & partner portal

The b+s Hub is the new Bucher + Suter customer and partner portal. It serves as a central platform for communication and knowledge exchange between Bucher + Suter and our partners and customers.

There are 3 important services on the b+s Hub:

  • Access to the latest product information and assets
  • Cases can be opened, updated, checked on, and responded to
  • Direct contact to the most appropriate Bucher + Suter representatives

Customer Service is our Top Priority

Our team works in an ISO 9001:2015 support model, focusing on:

  • Troubleshooting and system maintenance
  • Change request services and preventive maintenance
  • Guaranteed Service Level Agreements

Contact centers are mission-critical to the continued success of a business. Our goal is to help our clients maintain system uptime and provide consistent, seamless service to their customers.

Our customer service representatives are available to our global customer base 24/7 to meet this goal.