Want to leverage Salesforce and voice bot power for your customer communications?
Find out how here.
Telephony remains the most important but also the most expensive channel in customer service. With Salesforce Service Cloud and an experienced voice specialist, you can make the leap to AI-powered customer communications. Simple, based on established standards, and orchestrated.
In this webinar, you will learn how to meet the growing demands of customers while getting more out of your Salesforce investment, reducing costs, and increasing the value of customer communications. Set the course for a significantly better 24/7 service experience.
Monday, January 26, 2026
Online
11 AM (CET)
The speakers
Bruno Grünig
BUCHER + SUTER
Bruno Grünig has been driving project success at Bucher + Suter for 10 years in various roles, currently as an advisor for customer interactions and AI Power. Bruno listens to customers and translates their needs into reliable solutions. One focus here is on integrated solutions centered around Salesforce Voice, Agentforce, and Service Cloud.
Kai Braband
SALESFORCE
Kai Braband is a Principal Solution Engineer and has been working at Salesforce in the Service Cloud division for over 11 years.
