Beyond GDPR: Why Financial Services Need Swiss-Grade Data Protection
GDPR compliance is not an end state It’s a baseline for the forward-thinking financial services enterprise already strategizing for what’s next in data…
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Herbstimpulse 2025
Bucher + Suter joined #Herbstimpulse 2025 as a sponsor, with a live session and as a consulting partner in the virtual strategy meeting Experienced contact…
Visit us at Dreamforce 2025!
October 14 – 16, 2025 Moscone Center, San Francisco, CA Dreamforce is Salesforce’s flagship annual event, a global gathering of Trailblazers,…
Service Transformed: The Intelligent Alliance Behind the Contact Center of the Future
Interview with Salesforce, Cisco, and Bucher + Suter This interview was originally published in German on TeleTalk How large companies are using established…
Cisco Just Released Finesse 15: What it Means for Your Contact Center
It’s easy to assume that all contact centers are rapidly moving to the cloud Gartner predicts that 90% of organizations will adopt hybrid cloud by 2027 And…
How AI is defining the future of emergency call centers
Artificial Intelligence (AI) is now used as standard by insurance companies, banks, health insurers, and many others AI assists with questions and problems,…
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