News & Events AI in customer service webinar February 14, 2024




January 22, 2024


Let AI Voice Agents Take the Lead!

Say goodbye to waiting on hold—welcome to the era of 24/7 support! Thanks to huge advances in Conversational Artificial Intelligence like GPT, AI now effortlessly learns everything about companies and products in practically real-time. Discover how the world’s leading insurance company has mastered this game-changing technology, boosting customer service efficiency and slashing costs.

Join us on Wednesday, February 14, 2024, at 10:00 am and get the lowdown from Conversational AI experts in the DACH region and unlock the exciting potential of AI in customer service. Ready to level up? Save the date and be part of the AI customer service revolution!


What’s in store for you in this webinar:

  • Empower your contact centers with the force of AI.
  • Provide round-the-clock support to customers in over 100 languages.
  • Embrace innovative AI voice agents for seamless and natural discourse.

Your speaker

Jürgen Schick is a seasoned expert in the contact center sector and a trailblazer in advancing customer dialogues. As Bucher + Suter’s Chief Sales Officer, Jürgen not only brings a wealth of sales experience but is also distinguished in his enthusiasm for groundbreaking technologies. With a keen focus on cutting-edge approaches such as voicebots, conversational AI, and omnichannel contact centers, Jürgen Schick is actively spearheading the transformation of customer communication. His commitment to innovative solutions positions him as a key influencer propelling the industry forward, ensuring that companies in the contact center sector consistently lead the way in technological development.

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Bucher + Suter Inc
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Bucher & Suter AG
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D-64625 Bensheim