News & Events CDX Day 2024 | Bern




November 22, 2023


Takeaway: The success factors of cloud contact center projects

Key information

  January 24, 2024 | 12:00 pm – 5:30 pm
   At our Office, Lindenpark, Lindenhofstrasse 1, 3048 Worblaufen
   Bucher + Suter’s customers and contact center consultants and experts

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agenda o cdx day in bern CH


On January 24, 2024, our company’s headquarters in Worblaufen, Bern (CH), we experienced a day filled with unforgettable moments. Customers, experts, and consultants from the Contact Center business shared their knowledge and spent a time together full of inspiration and exchange.

talking after presentation on the cdx day 2024 bern

We all shared a common goal – successful Cloud Contact Center projects.

The positive energy and enthusiasm during the event ensured that each participant not only gained valuable insights, but also new creative impulses.

cdx day 2024 bern presentation with slide which says "imagine"

Shared experience for success and inspiration

The CDX Day was all about exchanging ideas and creating a positive atmosphere. Not only technical know-how was shared, but also important experiences and challenges – an inspiring journey through various use cases.

We gained insights into the world of system integration, omnichannel strategies, knowledge management, scalability, data protection, compliance, change management, customer satisfaction, digital front ends, internal acceptance, ROI and much more.

close up of a presenter at the CDX day 2024 bern

Short presentations that inspired reflection

Discussions led to new perspectives that encouraged participants to think beyond their own boundaries. In the individual sessions, expertise was exchanged and space was created for new connections. The valuable time we spent together will certainly be remembered for a long time to come.

A big thank you to everyone!

A big thank you to everyone!

We would like to thank everyone who took part in CDX Day 2024. It was not only a day of knowledge transfer, but above all a time of shared experience and enjoyment. We look forward to more such positive exchanges and successful projects in the future!

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Bucher + Suter Inc
4600 S Syracuse St, 9th Floor Denver, CO 80237

Bucher + Suter AG
Lindenpark, Lindenhofstrasse 1 CH-3048 Worblaufen / Bern

Bucher & Suter AG
Stubenwald-Allee 19
D-64625 Bensheim