Certified, safe and compliant

Our certifications

Bucher + Suter stands out for its reliable and safe solutions. Our commitment to reliability, security, and sustainability is underlined by the certifications and awards collected on this page and listed below. If you’d like any information or clarification on Bucher + Suter’s certifications, please don’t hesitate to get in touch.

Webex – comprising Webex Meetings, Webex Messaging, and Webex Calling – is the first collaboration and conferencing solution to achieve Level 3 adherence with the EU Cloud Code of Conduct (EU Cloud CoC).

The EU Cloud CoC is a comprehensive, transnationally verifiable assurance framework for cloud service providers to demonstrate EU General Data Protection Regulation (GDPR) compliance, including transparency, accountability, data minimization, data breach notification, and lawful data processing. In addition, the EU Cloud CoC provides significant protections for individuals whose personal data is stored and processed in the cloud by setting clear expectations on how their personal data will be processed, for what purposes, and by whom. This commitment to transparency and accountability empowers individuals and enhances their control over their personal data.

Webex, the cloud collaboration and contact center platform sold by Bucher + Suter, has been awarded the Swiss Digital Trust Label. This certification recognizes digital services that meet Switzerland’s highest data protection and privacy standards. The Swiss Digital Trust Label is awarded by the Swiss Association for Quality and Management Systems (SQS), which Switzerland recognizes as an accreditation body for the certification of management systems.

This blog post explains that achieving this certification demonstrates Webex’s commitment to protecting customer data and ensuring the privacy and security of its users. Compliance with strict Swiss data protection regulations, as well as the implementation of end-to-end encryption and other security measures, were critical factors in obtaining the Swiss Digital Trust Label.

Webex is the first video conferencing, collaboration, and contact cennter platform to receive this certification in Switzerland, underscoring the importance of trust and transparency in today’s digital landscape.

EcoVadis is a leading provider in assessing and monitoring corporate sustainability performance. With a comprehensive criteria catalog based on internationally recognized standards such as the Global Reporting Initiative (GRI), the United Nations Global Compact (UNGC), and ISO 26000, EcoVadis conducts a thorough evaluation encompassing a company’s entire value chain, including its suppliers. For companies looking to improve their sustainability performance, EcoVadis is a valuable resource. It helps them identify their weak points and implement targeted measures to improve their sustainability performance. In 2023, Bucher + Suter was awarded the “Silver Label” by EcoVadis.

As an independent rating platform, EcoVadis has recognized Bucher + Suter with a silver rating for its commitment to sustainability. This award highlights the transparency of our sustainable actions and confirms our intention to continue our sustainability strategy consistently. In doing so, we significantly contribute to the Swiss market, society, and our environment. As the world’s largest provider of sustainability ratings, EcoVadis evaluates companies based on 21 Corporate Social Responsibility (CSR) criteria in four categories: environment, labor and human rights, ethics, and sustainable procurement.

ISO 27001

An international certification for Information Security Management Systems (ISMS) that helps organizations implement a comprehensive and effective system to ensure confidentiality, integrity, and availability of information.

ISO 27017

An extension of ISO 27001 that specifically targets cloud computing and defines requirements for protecting information in the cloud.

ISO 27018

Another extension of ISO 27001 that focuses on protecting personal data in the cloud and establishes specific requirements for handling personal data in the cloud.

ISO 27701

A new standard for Privacy Information Management Systems (PIMS) that aims to help organizations meet the requirements of the EU General Data Protection Regulation (GDPR) and other privacy regulations.

C5

A certification for cloud service providers in Germany, awarded by the Federal Office for Information Security (BSI) and establishes high requirements for the information security of cloud services.

HIPAA

A US law to protect health data that sets specific requirements for organizations in the healthcare industry to ensure the confidentiality, integrity, and availability of Protected Health Information (PHI).

CSA-Star

A certification from the Cloud Security Alliance (CSA) that helps organizations assess the security status of cloud service providers and minimize related risks.

PCI-DSS v3.2

A standard for payment card data security established by the Payment Card Industry Security Standards Council (PCI SSC) that defines requirements for securing payment data.

SOC 2 Type II

A certification required by companies that offer cloud or other IT services that defines requirements for the information security, confidentiality, and availability of information.

SOC 3

A simplified version of SOC 2 that helps companies demonstrate compliance with information security requirements to customers and other stakeholders.

GDPR (Self-attested)

Bucher + Suter has undergone an independent audit of its compliance with the European Union’s General Data Protection Regulation (GDPR). GDPR is a data protection regulation that imposes obligations on organizations that process the personal data of EU citizens. By achieving this status, a company has demonstrated that it has taken the necessary steps to comply with GDPR requirements and process personal data in accordance with EU data protection regulations.