News & Events




May 12, 2020


Follow-Up: CDX Day Online

Recordings and Slides

Welcome Keynote and short presentation of the day’s topics

Digital customer communication of the AOK Nordost

Cisco Contact Centers and Google Artificial Intelligence

The journey to the Cloud Contact Center with Thurgauer Kantonalbank TKB

Reporting and Analytics with Cisco’s CUIC and Microsoft’s Power BI

From Omnichannel to Customer Engagement


If you have any questions about the event or the topic, Thorsten Schneider will be happy to assist you:

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