Operations Project Manager



Job type

Full Time


Are you looking for a new professional challenge? Then this job could be just right for you! Bucher + Suter is the largest Cisco Contact Center Partner in Europe. Our teams are diverse, quick-witted, and support one another. Our technically sophisticated employees from different countries and cultures have been the main driver in the Bucher + Suter success story for over 40 years.

In summary, we refine Cisco Contact Center software to ensure that our clients’ customer service rushes and scales at the highest possible quality and speed.

Main tasks

You’ll be part of the operations team and be responsible for modern contact center integration projects at the customer site, in the office and remote. Don’t worry, internationally established solution architects and system engineers have your back. Are you able to complete projects to an exact quality, on-time and within budget? Then you’ve come to the right place, because you’ll be the central contact person in the project. Your know-how and open manner will inspire customers, partners and internal project participants.

Too much? Even if you don’t think you can meet all the requirements right from the start, but project management is the next logical step in your career, we’d love to hear from you!

Your profile

  • You enjoy direct contact with customers and partners and have excellent communication skills
  • Experience with leading workshops is greatly appreciated
  • You like to leave your office and your comfort zone
  • You are certified in agile project management (e.g., Prince2 agile, IPMA agile, Scrum) and ideally you are ITILv4 certifie
  • Your German is excellent, and your English is fluent in written and spoken. French and other languages are an absolute plus
  • You’re well versed in Cloud and Unified Communications technologies
  • You enjoy working as part of a team, are well organized, and maintain structure in your work

What we offer

  • A very modern, agile and international working environment. We’re at the pulse of the digital revolution
  • Diverse development and educational opportunities (including various certifications and technical training courses in Cisco Collaboration technologies and Salesforce)
  • Great social benefits
  • A strongly customer-focused organization with numerous reference projects, perfect for your professional career
  • Employee events at home and abroad
  • Full- and part-time work available, as well as the opportunity to work from home


Submit your CV now!

Apply now

If you have any questions, please call us on +41 31 917 52 00. We look forward to getting to know you!

Your contact person:
Stefanie Liechti

Stefanie Liechti

Operations Team Leader

*Your documents will be treated confidentially. By submitting your application documents, you agree that Bucher + Suter AG may process them to conduct the application process at its locations in Germany and Switzerland. Further information on data protection.