CCW 2020 - Participation Cancelled

CCW 2020: PLAN B WEBINARS

Bucher + Suter has decided not to participate in CCW 2020 due to the escalating global health concerns regarding COVID-19. We will, however, be going ahead with our presentations via Webex, and we’d love you to join us!

Live Webinars: Register now!

1. Extensive functionalities with Cisco's smart omni-channel contact centers

Tuesday, March 03 2020, 09:00 am

FOLLOW-UP DOWNLOAD 

Cisco Contact Center full coverage with live voting and demos. Determine the topics; from the agent desktop strategy to Cloud CC and enriched AI contact centers.

2. Live Vote! Your top 3 Omnichannel Desktop CRM Integration Challenges and how to approach them

Wednesday, March 04 2020, 09:00 am

FOLLOW-UP DOWNLOAD

#Salesforce #Dynamics #ServiceNow #SAP #Oracle #OwnCRM

Discuss your optimal solution with us

...and uncover your step-by-step path to the cloud:

  • Cisco Webex Contact Center (WCC)
    The multichannel cloud solution for small- and mid-size customers that require rapid implementation and a broad, pre-defined solution scope.
  • Cisco Webex Contact Center Enterprise (WCCE)
    The comprehensive and highly customizable cloud solution from the Cisco Cloud for global contact centers. WCCE can be integrated with many other software systems: fully compatible with the on-premise Cisco UCCE/PCCE systems.

  • Bucher + Suter Cloud Contact Center (b+s CCaaS)
    The cloud solution operated by Bucher + Suter's specialists comparable to WCCE for companies operating in Europe. Even more flexible and with an even cheaper pay-per-use model.
  • Cisco Contact Center Enterprise (Packaged PCCE / Unified UCCE)
    With its Cisco Contact Center software stacks, this proven omnichannel solution is considered the forefather of WCCE and the Bucher + Suter Cloud. Always highly available and redundantly operated under your own authority.
Logo-Cisco-WebexContactCenter

Webex Contact Center

Learn more about the new Webex platform for contact centers, which provides the same additional functions from the Cisco Cloud for all Cisco contact center systems:

  • Artificial Intelligence
  • Chat and voicebots
  • Live transcriptions and translations
  • Customer journey analytics
  • Messaging, WhatsApp

And also discuss other Agent Desktop Cisco Finesse news and new CRM integration options and features with us at our booth. 

Book an individual meeting

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