Thursday, April 25, 2024
Javits Center, New York City
9:00 a.m.–5:00 p.m. ET
On April 25, the Salesforce World Tour took place in New York! The event brought together groundbreaking technologies like AI, CRM, and innovative data solutions with forward-thinking concepts for contact centers. The day was filled with the smartest Einstein solutions and the latest data-driven insights. Together with Salesforce and leading partners like Bucher + Suter, we demonstrated how intelligent integration of communication platforms can unlock the full potential of Customer 360.
b+s Cloud
At our booth, visitors experienced the transformative power of the b+s Cloud, the ultimate Salesforce Contact Center solution, enabled by the teamwork between Salesforce, Bucher + Suter, and Cisco. Our solution impressively showed how customer and agent interactions can be redefined by intelligently optimizing workflows, promoting personalized interactions, and delivering critical insights for an excellent contact center. Visitors saw firsthand how our optimized, intuitive solution, designed for the modern contact center, can enhance efficiency and customer satisfaction. They immersed themselves in the future of customer service with the b+s Cloud!
