b+s Fusion for Finesse

b+s Fusion for Finesse increases agent productivity by transforming Cisco Finesse’s agent cockpit into a unified multi-channel collaboration environment. The Bucher + Suter Fusion for Finesse gadget integrates a range of intuitive gadgets into the Finesse GUI, each of which maximizes Finesse’s capabilities and ensures effective and fast customer service.

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Greatly enhances Finesse’s functionality

Gadgets that provide additional functionality to agents and supervisors using Finesse.

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Intuitive and easy-to-install gadgets

Out-of-the-box solution providing rapid and reliable deployment that lowers implementation costs.


Demo Video

Demo - Fusion for Finesse

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