b+s Connects for Salesforce ® UCM Edition

Salesforce Integration for Cisco's Unified Communications Manager

Your business needs an Omni-Channel & CTI integration that allows employees to communicate as easily with one another as they do with customers. Ensure different business units share information seamlessly, and that customers get the very highest quality service quickly and correctly, the first time, every time.

Salesforce-ISV-Silver-Partner

Your business needs an integration that allows employees to communicate as easily with one another as they do with customers. Ensure different business units share information seamlessly, and that customers get the very highest quality service quickly and correctly, the first time, every time.

 
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Business Telephony Accelerated

Your employees’ ability to communicate quickly and effectively is your enterprise’s life-blood. Boost productivity by integrating business communication platforms. 

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Agile Communication

Turn your employees into multi-modal, communication experts by giving them features like screen-pops, click-to-dial, call control, call logging, and interaction history.

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Straightforward Connectivity

Configuring and deploying Connects is fast and easy, freeing your IT team to work on business-forward operations rather than on installing and supporting cumbersome applications.

Collaborate without leaving Salesforce

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Call Control

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Click-to-Dial

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Screen Pops

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Auto Call Logging

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Personal Speed Dial

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Data Preview in Gadget

Lightning Mode
Classic Mode
Available on Salesforce Appexchange

A Homage to Simplicity

Setting it up is as easy as 1-2-3

  • No on-premise server software installation required 
  • Install directly from Salesforce AppExchange within
    just a few minutes
  • Free Trials: Discover why it’s different
 
 

Resources

Demo Video

Demo - UCM Edition

Get connected today!

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