News & Events

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News

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April 30 - May 14, 2020

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Follow-Up: Webinar Series Spring 2020

Webinar Follow-Up: Recordings and Slides

Due to postponements of live events and increased demand for specific Cisco Contact Center integration solutions, we have decided to share our knowledge with you through webinars. Get recordings and presentations for our Cisco Contact Center webinars here below. Furthermore you have the ability to watch our Customer Digital Experience Day on-demand: See the sessions on-demand.

#Chatbots #GoogleAndCiscoAI #VirtualAssistant #CognitiveServices #WebexContactCenter #CloudContactCenter #MobileAgent

All webinars were held in English.

CRM Connectors for Cisco Contact Center

eGain Virtual Assistant – life in action!

Your own path and pace to the cloud with Cisco Contact Center

News around SMC 7

The combined power of Cisco & Google

What’s new in the Cisco omnichannel suite?

What’s new in CCE 12.5?

What I need to know about bots

Home Office: Mobile Agent in Action

Live Vote! Your top 3 Omnichannel Desktop CRM Integration Challenges and how to approach them

Extensive functionalities with Cisco’s smart omni-channel contact centers

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