Supervisor Desktops

Bucher + Suter has developed several applications to provide supervisors with the information and functionality they need to optimize contact center management.

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Supervisor Management Console (SMC)

b+s SMC is a highly intuitive Graphical User Interface for the non-technical supervisor who is responsible for contact center administration and management.

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Reports for CUIC

b+s Reports for CUIC is an out-of-the-box solution providing supervisors with comprehensive, customizable, and easy-to-view historical and real-time reports.

So how does a b+s product help supervisors?

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To optimize resources and ensure contact centers are running at peak performance, supervisors need the right data and the tools to make on-the-fly decisions.

b+s offers products that provide real real-time data, comprehensive reports, and a unified cockpit from which to control workflow.


Learn more about Supervisor Desktops today!

Want to see a demo? Get detailed technical information? Or just have a chat with one of our specialists?