b+s SMC is a highly intuitive Graphical User Interface for the non-technical supervisor who is responsible for contact center administration and management.
Bucher + Suter has developed several applications to provide supervisors with the information and functionality they need to optimize contact center management.
Supervisor Management Console (SMC)
Reports for CUIC
b+s Reports for CUIC is an out-of-the-box solution providing supervisors with comprehensive, customizable, and easy-to-view historical and real-time reports.
So how does a b+s product help supervisors?
To optimize resources and ensure contact centers are running at peak performance, supervisors need the right data and the tools to make on-the-fly decisions.
b+s offers products that provide real real-time data, comprehensive reports, and a unified cockpit from which to control workflow.
Learn more about Supervisor Desktops today!
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