Supervisor Desktops

Contact Center Management & Reporting Tools

Bucher + Suter has developed several applications to provide supervisors with the information and functionality they need to optimize contact center management.

 
 
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Supervisor Management Console (SMC)

b+s SMC is a highly intuitive Graphical User Interface for the non-technical supervisor who is responsible for contact center administration and management.

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Reports for CUIC

b+s Reports for CUIC is an out-of-the-box solution providing supervisors with comprehensive, customizable, and easy-to-view historical and real-time reports.

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