SAP C4C Integration
363SAP C4C Integration

SAP C4C Integration

Quick, high-quality service across the entire customer journey with b+s Connects

b+s Connects for SAP C4C gives contact center agents the functions they need to deliver speedy, meaningful, and personalized customer service inside the C4C interface.

Finish Strong

Discover why hundreds of contact centers trust b+s Connects to help their agents deliver outstanding customer service.

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Agent state control
Matched contact with screen-pop
Quick actions
Queue view

Bringing Cisco Contact Center functionality into the C4C UI to empower quick and attentive service.



  • b+s Connects for SAP C4C demo

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