CRM Connectors for Cisco Contact Center

A Connector for Every Occasion

Award-winning Cisco Preferred Solution Partner, Bucher + Suter brings a Swiss commitment to excellence to everything it does. We provide powerful, transparent integrations of complex and business-critical applications for Cisco Contact Center to the most popular CRMs on the market.

Salesforce Integration

MS Dynamics Integration

Oracle Service Cloud Integration

Siebel Integration

SAP Integration

ServiceNow Integration

Zendesk Integration

Cisco Finesse Integration

Icon Lighthouse Lined

Delight Customers

Getting it right the first time is priceless. Because customers come first, ensuring technology empowers business to be responsive to customers will mean so much to them in the long run.

Icon Drive Lined

Drive Efficiency

The customer is king. At the end of the day, though, you are running a business. Working fast, effective, and smart are key principles to follow when implementing new technology.

Icon Proactive Service Lined

Provide Proactive Service

Being on time is being late. Today’s customers expect service before they need it. Crystal balls are hard to come by: make anticipating customer needs a priority by obtaining the right solutions. 

It's All About the Experience

Icon ClicktoDial Filled

Click-to-Dial

Icon PopUp Filled

Account / Contact Pop-Up

Icon InteractionLogging Filled

Interaction Logging

Icon DataPreview Filled

Data Preview in Gadget

Icon Supervisor Filled

Supervisor Controls & Views

Icon Toolbar 2 Filled

Pre-built Toolbars

What b+s Connects can offer your business

Foto-Agent rund.jpg

AGENT

Help them help you

Tools they need to provide a superior customer experience

Foto-Supervisor rund.jpg

SUPERVISOR

Remove the guesswork

Reports and data that facilitate optimization

Foto-Administrator rund

ADMINISTRATOR

Streamline their decision making

Easy-to-implement software, freeing IT to innovate rather than just support

The Customer Journey as it should be

Icon Personal Lined

Personal

Connect to customers in a whole new way

Icon Effortless Lined

Effortless

Provide hassle-free customer service by streamlining agent workflow

Icon Relevant Lined

Relevant

Deliver the kind of service customers now expect

Icon Any Channel

Any Channel

Put customers in charge of how and when they connect

Icon Proactive Lined

Proactive

Responding to customers before they know they need help is gold

 
 

Contact our Cisco Contact Center Integration Experts

captcha