b+s Fusion for Finesse provides agents using Finesse with a set of high-powered, out-of-the box gadgets together with seamless CRM integration.
These easy-to-configure agent desktop add-ons create decisive and effective agents. Streamlining their job with intuitive software and access to multiple touchpoints with customers translates into faster contact resolution.
Make your customers happy by allowing your agents work smart.
Fusion for Finesse
So how does a b+s product help agents?
Contact center agents are the folks that make it all happen. Help them work effectively so customers get what they expect. Efficient agents means fewer agents. Intuitive software means faster training. All this adds up to resource optimization and faster contact resolution.
Learn more today!
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