welcome to ­bucher + suter

we create intelligent contact centers

Bucher + Suter is a global provider of contact center solutions and services with corporate offices located in Switzerland, Germany and the USA. We help contact centers implement strategic solutions and achieve their business goals across a wide range of industries. 

We are a value added reseller and systems integrator for Cisco Contact Centers. Our comprehensive contact center solutions go beyond the traditional voice based offerings to include email, chat and other forms of communication. We unify contact centers with an add-on suite of applications, enabling customers to realize additional business value from their Cisco investments.

we help customers achieve their goals

Professional Services

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b+s works with customers to analyze processes, infrastructure, and business needs in order to determine requirements and recommend the optimal solution. Our delivery team consists of highly skilled professionals with expertise in the design, integration and deployment of complex Cisco Contact Center environments. 

Software Development

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b+s products cover a broad range of business applications for contact centers. Our solutions allow customers to work more efficiently and gain greater value from their Cisco Unified Contact Center system. We integrate a wide variety of third-party solutions and CRM platforms with Cisco to enable a true omnichannel environment. 

Support

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Contact centers are mission critical to a business’ success. Our goal is to help our clients maintain system uptime and provide superior service to their customers. Our customer support representatives are available to our global customer base 24/7 to meet this goal.

we are international

Bucher + Suter is a global company with offices in Worblaufen, Switzerland, Heppenheim, Germany, and Boston, USA. As a recognized service provider with over 200 systems installed and maintained across the globe, we have been helping customers in over 50 countries achieve their business goals.

we are active

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